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Responsible for supervising daily workshop operations to ensure maximum technician productivity and high-quality vehicle servicing. This role focuses on optimizing workflow, maintaining safety standar...

Focuses on driving showroom walk-ins and field-based lead generation to meet monthly retail targets. Acts as the primary point of contact for customers, guiding them from product inquiry through test...

Acts as the primary interface between the customer and the workshop, ensuring a seamless vehicle service experience from reception to delivery. Responsible for diagnosing customer concerns, providing...

This role focuses on enhancing the post-sales experience by managing customer interactions and ensuring high levels of satisfaction throughout the vehicle servicing lifecycle. It involves bridging the...

Success in this role is usually measured by these specific metrics: - CSAT (Customer Satisfaction Score): How happy the "bullets" are with the service. - Repeat Repairs: Keeping this number near zer...