Not disclosed
3 - 5 years
1 position
Responsible for supervising daily workshop operations to ensure maximum technician productivity and high-quality vehicle servicing. This role focuses on optimizing workflow, maintaining safety standards, and ensuring that all vehicles are ready for delivery within the promised timelines.
Supervise the daily workflow of technicians and helpers on the workshop floor to ensure optimal bay utilization.
Monitor vehicle repair progress in real-time and coordinate with Service Advisors to meet delivery deadlines.
Conduct thorough final quality inspections on serviced vehicles to minimize repeat jobs and ensure customer satisfaction.
Manage workshop tools, equipment maintenance, and ensure the availability of necessary consumables.
Liaise with the Spare Parts department to ensure timely procurement of parts for ongoing repairs.
Provide technical guidance and troubleshooting support to technicians for complex mechanical or electrical issues.
Enforce strict adherence to OEM service standards, safety protocols, and 5S workplace organization practices.
Assist the Workshop Manager in preparing daily productivity reports and technician performance tracking.
3-5 years of hands-on experience in an authorized automotive dealership workshop.
In-depth knowledge of automobile mechanical, electrical, and electronic systems.
Proven experience in supervising a team of technicians and support staff.
Proficiency in using Diagnostic Tools and Dealer Management Systems (DMS).
Strong understanding of workshop safety regulations and quality control processes.
Ability to work in a high-pressure environment with strict turnaround times.
OEM certification from a leading passenger or commercial vehicle brand.
Prior experience in a high-volume service center environment.
Basic knowledge of Electric Vehicle (EV) service and high-voltage safety.
Diagnostic Tool Proficiency, Engine & Transmission Overhauling Knowledge, DMS Operations, Inventory Management, Preventive Maintenance Planning
Team Leadership, Crisis Management, Time Management, Effective Communication, Detail Orientation
Education: Diploma or ITI in Automobile or Mechanical Engineering
Experience: 3 to 5 years in automotive workshop operations
Elite motors pvt ltd
Bengaluru, Karnataka, India
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