Oversees the day-to-day operations of the vehicle cleaning and detailing department within a busy automotive workshop. This role ensures that all vehicles meet the brand's aesthetic standards before delivery while maintaining efficient workflow and strict safety protocols.
Key Responsibilities
- Manage and monitor a team of washing technicians to ensure daily targets and quality standards are met.
- Conduct thorough final inspections of vehicles to ensure they are free of spots, streaks, or missed areas before customer handover.
- Maintain and oversee the inventory of cleaning supplies, chemicals, and equipment, ensuring timely procurement and cost-effective usage.
- Coordinate with Service Advisors and Floor Supervisors to prioritize vehicles based on delivery schedules and customer commitments.
- Implement and enforce safety guidelines and environmental norms regarding water usage, drainage, and waste disposal.
- Provide hands-on training to the team on advanced detailing techniques, chemical dilution ratios, and machine handling.
- Monitor the uptime and regular maintenance of equipment like high-pressure pumps, vacuum cleaners, and RO systems.
- Maintain a clean and organized washing bay area to ensure a professional workshop appearance at all times.
Requirements
- 1 to 3 years of experience in an automotive workshop or professional car detailing center.
- Hands-on knowledge of washing equipment, steam cleaners, and polishing machines.
- Strong leadership skills with the ability to manage a team of semi-skilled laborers and technicians.
- Fluency in the local language and a basic understanding of English or Hindi for reporting.
- Physical stamina to work in a fast-paced workshop environment and stand for long durations.
- Familiarity with workshop safety protocols and water conservation practices.
Preferred
- Experience working with authorized OEM service centers for major car or two-wheeler brands.
- Basic knowledge of Dealer Management Systems (DMS) for job card tracking and status updates.
- Valid four-wheeler driving license to safely move vehicles within the workshop premises.
Skills
Technical
High-pressure pump operation, Chemical dilution management, Ceramic coating & polishing basics, Equipment maintenance, DMS entry
Soft Skills
Team leadership, Time management, Attention to detail, Conflict resolution, Customer-centric approach
Qualifications
Education: 12th Pass or Diploma in Automobile/Mechanical Engineering
Experience: 1-3 years in automotive workshop operations
Certifications: OEM Washing Standards Certification (preferred), Industrial Safety Training (optional)
Work Environment
A high-energy automotive workshop environment requiring 6 days of on-site presence per week. The role involves exposure to water, cleaning chemicals, and varying weather conditions.
Growth Opportunities
Strong performers can advance to Floor Supervisor, Service Advisor, or Workshop Manager roles within our expanding dealership network.
