Team Leader / Sales Officer

This role involves driving dealership sales performance by leading a high-energy team to meet and exceed monthly vehicle delivery targets. You will play a pivotal role in nurturing customer relationships, ensuring high service standards, and maintaining the brand's market position within the assigned territory.

Key Responsibilities

• Lead and mentor a team of Sales Executives to achieve individual and unit-level monthly sales targets.
• Monitor daily walk-ins, test drive conversions, and lead management through the company DMS.
• Develop and execute localized marketing activities and activation events to drive showroom footfalls.
• Ensure 100% compliance with OEM sales processes and customer interaction protocols.
• Conduct daily morning huddles and weekly performance reviews to track pipeline health.
• Assist team members in closing complex deals and handling customer escalations professionally.
• Coordinate with the finance and insurance (F&I) team to ensure seamless loan processing and documentation for customers.

Requirements

• Proven track record of achieving sales targets in the automotive sector.
• In-depth knowledge of vehicle financing, insurance products, and RTO processes.
• Ability to thrive in a fast-paced, target-driven dealership environment.
• Proficiency in basic computer skills and CRM software usage.
• Valid two-wheeler or four-wheeler driving license.
• Strong communication skills in English and the local regional language.

Preferred

• Prior experience in managing a team of 3-5 sales personnel.
• Existing network of corporate clients or fleet operators in the region.
• Certification in sales management or customer relationship management.

Skills

Technical

DMS Operation, Sales Pipeline Management, Vehicle Financing Knowledge, CRM Tools, Market Mapping

Soft Skills

Team Leadership, Negotiation, Problem Solving, Time Management, Customer Empathy

Qualifications

Education: Graduate in any stream (BBA or MBA preferred).

Experience: 3-5 years of experience in automotive sales, with at least 1 year in a supervisory capacity.

Certifications: Valid Driving License, OEM Sales Certification (preferred)

Work Environment

On-site at a modern automotive dealership, 6 days a week, with rotational shifts as per showroom requirements.

Growth Opportunities

Clear career trajectory into Sales Manager or Branch Manager roles, with opportunities for cross-departmental exposure and continuous training through OEM-led management development programs.