Team Leader - Sales

This role involves spearheading a dedicated team of sales consultants to achieve monthly showroom targets while ensuring exceptional customer service. It focuses on monitoring lead conversions, providing on-the-ground coaching, and maintaining seamless coordination between the workshop and the sales floor.

Key Responsibilities

• Monitor and drive the daily performance of sales consultants to meet monthly retail and wholesale targets.
• Conduct daily morning huddles to track lead pipelines, test drive schedules, and follow-up activities.
• Assist team members in closing high-value deals and handling complex customer negotiations on the floor.
• Ensure strict adherence to the OEM's standardized sales process and maintain high levels of showroom hygiene.
• Oversee the Dealer Management System (DMS) entries to ensure 100% data accuracy and real-time lead tracking.
• Analyze lost cases and implement corrective actions to improve the overall team conversion ratio.
• Organize and participate in outdoor sales activities, corporate displays, and local promotional events.

Requirements

• Proven experience in automotive sales with a strong track record of individual target achievement.
• Excellent communication skills in English and the local regional language.
• Valid four-wheeler driving license and proficiency in conducting professional test drives.
• Strong understanding of the Indian automotive market, including competitor models and pricing.
• Ability to work in a high-pressure environment with a standard 6-day work week.
• Basic proficiency in Microsoft Office, particularly Excel for sales reporting.

Preferred

• Prior experience in a senior sales or acting lead role within an authorized dealership.
• Familiarity with digital lead management tools and social media marketing for automotive sales.
• Working knowledge of motor insurance (IRDA) and automotive finance processes.

Skills

Technical

Dealer Management System (DMS), CRM Software, Sales Funnel Management, Product Demonstration, Inventory Management

Soft Skills

People Leadership, Persuasive Negotiation, Conflict Resolution, Active Listening, Result Orientation

Qualifications

Education: Graduate in any discipline (B.Com, BBA, or B.Sc preferred); MBA in Marketing is a significant advantage.

Experience: 1-3 years of core sales experience in the automotive industry (Car/Two-Wheeler/CV).

Certifications: Valid Indian 4-Wheeler Driving License, OEM Sales Certification (preferred)

Work Environment

On-site dealership showroom environment with occasional travel for field visits and corporate events; 6-day work week is standard.

Growth Opportunities

Successful Team Leaders can progress to Assistant Sales Manager (ASM) or Sales Manager roles within the dealership group's network based on performance metrics.