Team Leader - Sales

This role involves driving a high-performance sales team to achieve ambitious targets within a globally recognized automotive dealership. It focuses on maintaining consistent sales momentum, mentoring sales consultants, and ensuring the highest standards of customer engagement and operational excellence.

Key Responsibilities

• Lead and motivate a team of 5-6 Sales Consultants to achieve monthly retail and enquiry targets.

• Conduct daily morning huddles to review previous day performance and set daily focus areas for the team.

• Monitor and manage the end-to-end lead lifecycle in the CRM/DMS, ensuring zero leakage and timely follow-ups.

• Assist team members in closing complex deals and handling high-value customer negotiations effectively.

• Ensure 100% compliance with OEM standards regarding test drives, documentation, and delivery processes.

• Analyze team performance data to identify gaps and implement corrective action plans for underperformers.

• Collaborate with the finance and insurance departments to ensure seamless processing of customer files.

• Maintain high levels of customer satisfaction (CSI) by resolving grievances and ensuring a premium showroom experience.

Requirements

• 3-5 years of experience in automotive sales with at least 1.5-2 year in a supervisory or senior capacity.

• Proven track record of consistent target achievement in a high-pressure environment.

• Excellent communication and negotiation skills in English and Hindi language.

• Valid four-wheeler driving license and proficiency in vehicle demonstration.

• Thorough understanding of the Indian automotive market and competitor landscape.

• Strong command over CRM software and Microsoft Excel for reporting.

Preferred

• Prior experience working with a National Top Performer or Global Best Dealer award-winning showroom.

• Experience in managing corporate sales or institutional tie-ups.

• Certification in Sales Management or OEM-specific product training.

Skills

Technical

Dealer Management System (DMS) proficiency, CRM Pipeline Management, Inventory Tracking, Sales Forecasting, Market Analysis

Soft Skills

Aggressive Leadership, People Management, Conflict Resolution, Customer Centricity, Time Management

Qualifications

Education: Graduate in any discipline;

Experience: 3-5 years in Automotive Dealership Sales