This role involves overseeing the complete lifecycle of automotive parts and accessories to ensure seamless service operations and customer satisfaction. You will lead a dedicated team to maintain optimal inventory levels while driving profitability through strategic stock management and retail sales.
Key Responsibilities
- Oversee daily operations of the parts department, ensuring 100% availability of fast-moving items for the workshop.
- Develop and execute effective stock clearance strategies to minimize aged inventory and improve cash flow.
- Manage relationships with OEM suppliers and local vendors to ensure timely procurement and competitive pricing.
- Monitor inventory health using Dealer Management Systems (DMS) and conduct regular physical stock audits.
- Collaborate with the Service Manager to align parts availability with scheduled vehicle repairs and maintenance.
- Lead and mentor the parts counter team to provide exceptional technical advice and service to retail customers.
- Ensure the warehouse and storage areas comply with OEM safety, organization, and 5S standards.
- Analyze monthly sales data and inventory reports to forecast future demand and prevent stock-outs.
Requirements
- 5-8 years of experience in automotive parts management within an authorized dealership environment.
- Hands-on experience with inventory management software or automotive DMS platforms.
- Proven ability to manage and liquidate aged or dead stock effectively.
- Strong understanding of automotive components, technical specifications, and procurement cycles.
- Excellent leadership skills with the ability to manage a team of parts executives and pickers.
- Fluency in the local language and working knowledge of English for OEM communications.
Preferred
- Prior experience working with major Indian OEMs (e.g., Maruti Suzuki, Hyundai, Tata Motors, or Mahindra).
- Specialized training in Supply Chain Management or Warehouse Operations.
- Strong negotiation skills for dealing with local vendors and logistics partners.
Skills
Technical
Inventory Control, DMS Proficiency (e.g., SAP, Autoline, or Oracle), Stock Auditing, Supply Chain Analytics, Warehouse Management
Soft Skills
Team Leadership, Problem-Solving, Effective Communication, Negotiation, Customer Centricity
Qualifications
Education: Graduate in any stream; Diploma/B.E. in Automobile or Mechanical Engineering is highly preferred.
Experience: 5 to 8 years in Indian Automotive Spare Parts operations.
Certifications: OEM Parts Manager Certification, Warehouse Management Certification (optional)
Work Environment
This is an on-site role based at our dealership facility, operating 6 days a week in a fast-paced workshop and warehouse environment.
Growth Opportunities
Successful candidates can look forward to progressing into roles such as Service Manager, Regional Parts Head, or Operations Manager within our expanding dealership network.
