Service Billing

This role plays a critical part in maintaining financial accuracy within the workshop by managing end-to-end billing processes for vehicle services. You will be responsible for ensuring seamless transactions between the service department and customers while adhering to standard operational procedures.

Key Responsibilities

• Prepare and process accurate repair orders and invoices based on job cards and technician reports
• Coordinate with service advisors to verify labor charges, parts consumption, and applicable discounts
• Manage customer payments through various modes including cash, credit cards, UPI, and digital wallets
• Maintain daily collection reports and reconcile cash/digital transactions with the dealership accounts system
• Ensure timely submission of warranty claims and insurance documents for internal processing
• Address customer queries regarding billing details, service costs, and payment discrepancies with professionalism
• Maintain physical and digital records of invoices and service history in the Dealer Management System (DMS)

Requirements

• Proficiency in basic accounting principles and data entry
• Strong command of local language and functional English
• High level of attention to detail and accuracy
• Ability to handle high-pressure environments during peak workshop hours
• Basic knowledge of MS Office, particularly Excel

Preferred

• Experience working with Dealer Management Systems (DMS) like Autoline or similar ERPs
• Prior experience in an automotive service center or retail billing
• Knowledge of GST invoicing requirements

Skills

Technical

Data Entry, DMS Operations, GST Documentation, Cash Handling, Basic Tally

Soft Skills

Customer Handling, Communication, Time Management, Integrity, Problem Solving

Qualifications

Education: Graduate in Commerce (B.Com) or equivalent

Experience: 0-1 years of experience in billing, accounts, or front-desk operations

Certifications: Basic Computer Course (DCA/Tally preferred)

Work Environment

On-site at an authorized automotive workshop. Requires working 6 days a week with standard business hours (9 AM - 6 PM).

Growth Opportunities

Excellent opportunity to transition into senior accounting roles, service advisory positions, or workshop administration within our expansive network of dealerships.