SALES MANAGER

This position involves driving the dealership's sales strategy by leading high-performance teams to achieve monthly volume and profitability targets. The incumbent will oversee customer acquisition processes and ensure strict adherence to OEM sales standards and brand guidelines within the Indian automotive market.

Key Responsibilities

• Lead and mentor a team of Sales Consultants to achieve and exceed monthly vehicle sales targets.
• Monitor dealership P&L, focusing on volume growth, accessory sales, and finance penetration.
• Develop and implement local marketing and lead generation strategies to increase showroom footfall.
• Ensure 100% compliance with OEM sales processes, including CRM data management and test drive protocols.
• Manage customer escalations and maintain high levels of Customer Satisfaction (CSI) scores.
• Conduct regular performance reviews and provide training on product knowledge and consultative selling techniques.
• Collaborate with the Service and Finance departments to ensure a seamless end-to-end customer buying journey.

Requirements

• Proven track record of managing sales teams in an authorized car or commercial vehicle dealership.
• Strong understanding of automotive financing, insurance products, and RTO regulations in India.
• Proficiency in DMS (Dealer Management Systems) and CRM tools.
• Excellent command of English and the regional local language.
• Possession of a valid four-wheeler driving license.
• Willingness to work 6 days a week, including weekends and public holidays.

Preferred

• MBA in Marketing or Sales from a reputed institution.
• Previous experience with a premium or luxury automotive brand.
• Established network of corporate and fleet clients in the region.

Skills

Technical

Automotive Product Knowledge, Sales Forecasting, DMS & CRM Proficiency, Financial Analysis, Inventory Management

Soft Skills

Team Leadership, Strategic Planning, Negotiation, Conflict Resolution, Goal Orientation

Qualifications

Education: Graduate in any stream; MBA preferred.

Experience: 5-8 years of experience in automotive retail sales, with at least 2 years in a managerial or team lead capacity.

Certifications: Valid Indian Driving License, OEM-specific Sales Management Certification (if applicable)

Work Environment

On-site at the dealership showroom. The role requires significant floor presence and interaction with customers and sales teams.

Growth Opportunities

Opportunity to advance to General Manager or Regional Sales Head roles within our growing network of dealerships. We provide consistent leadership training and internal promotions.