Sales Manager

This role involves leading a high-performing team to drive dealership sales targets while ensuring exceptional customer satisfaction. The individual will be responsible for overseeing the end-to-end sales process, managing inventory, and fostering long-term relationships with clients and stakeholders.

Key Responsibilities

• Develop and execute strategic sales plans to achieve monthly and quarterly volume targets for new vehicle sales.
• Lead, mentor, and motivate a team of Sales Consultants to maximize individual and collective performance.
• Monitor dealership CRM and sales funnels to ensure accurate lead tracking and follow-up closure rates.
• Collaborate with the finance and insurance (F&I) team to increase attachment rates for value-added services.
• Conduct regular market analysis to understand local competition and implement counter-strategies.
• Maintain high standards of showroom display, customer engagement, and test-drive protocols as per OEM guidelines.
• Resolve customer escalations and ensure a seamless post-sales experience to improve brand loyalty.

Requirements

• Proven track record in automotive sales with at least 3-5 years of experience in an authorized dealership environment.
• Strong understanding of the local automotive market, customer preferences, and buying behavior.
• Proficiency in DMS (Dealer Management System) and CRM software for lead management.
• Excellent communication and interpersonal skills in English and the local regional language.
• Valid two-wheeler or four-wheeler driving license.
• Ability to work in a high-pressure, target-driven environment including weekends.

Preferred

• Previous experience managing a sales team in an OEM-authorized dealership.
• Strong network and relationships with local corporate clients and fleet operators.
• Knowledge of automotive financing products and RTO documentation processes.

Skills

Technical

DMS proficiency, Sales funnel management, Inventory management, Automotive product knowledge, Financial product knowledge (Loans/Insurance)

Soft Skills

Leadership and team management, Strategic negotiation, Conflict resolution, Analytical thinking, Customer-centric approach

Qualifications

Education: Graduate in any discipline; MBA in Marketing or Sales is highly preferred.

Experience: 3-5 years of experience in automotive retail or consumer-facing sales roles.

Certifications: OEM-specific Sales Certification (if available), Valid Driving License

Work Environment

This is a full-time, on-site role based at the dealership. Working hours typically align with showroom operations, including weekends, with a compensatory off provided during the week.

Growth Opportunities

We offer a structured career path with opportunities to transition into Branch Manager or Regional Sales Head roles. Employees have access to regular OEM training programs, leadership workshops, and performance-based incentive structures.