This leadership role involves driving revenue growth for premium automotive aesthetic services including ceramic coating, paint protection films, and body shop repairs. You will oversee operational sales strategies, manage high-value client relationships, and ensure consistent profitability through effective team leadership and market expansion.
Key Responsibilities
- Develop and execute strategic sales plans to achieve monthly, quarterly, and annual revenue targets for detailing and body shop services.
- Manage and mentor a team of sales advisors to improve conversion rates and customer satisfaction scores.
- Collaborate with OEM partners and local dealerships to establish referral networks and B2B partnerships.
- Oversee the end-to-end sales process, from initial inquiry and consultative selling to delivery and post-service follow-up.
- Monitor market trends and competitor activities in the automotive aftermarket and detailing space to adjust pricing and service offerings.
- Ensure strict adherence to quality standards and operational guidelines during the vehicle handover process.
- Analyze sales data and reports to identify growth opportunities and areas for operational improvement.
- Manage P&L responsibilities, including budget allocation, expense control, and resource optimization.
Requirements
- 5-8 years of proven sales management experience in the automotive detailing, insurance, or body shop industry.
- Deep understanding of automotive paint protection technologies (PPF, Ceramic Coating) and body shop repair processes.
- Strong proficiency in CRM software and lead management systems.
- Excellent communication skills in English and the local regional language.
- Valid two-wheeler or four-wheeler driving license.
- Ability to handle high-pressure environments and meet stringent sales targets.
Preferred
- Prior experience in managing a team of 5+ members in an automotive dealership or service center.
- Existing network of insurance surveyors and automotive workshop stakeholders.
- Hands-on experience in insurance claim processing for accidental repairs.
Skills
Technical
Automotive Service Operations, CRM Management, P&L Management, Sales Pipeline Forecasting, Insurance Claim Processing
Soft Skills
Team Leadership, Negotiation and Persuasion, Customer Relationship Management, Strategic Planning, Conflict Resolution
Qualifications
Education: Graduate in any stream; MBA in Marketing or Automobile Management preferred.
Experience: 5-8 years in automotive sales, service, or detailing management.
Certifications: Automotive Sales Professional Certification, Six Sigma or equivalent process improvement certification (optional)
Work Environment
On-site at a premium detailing and body shop facility; 6 days a week with rotational shifts as per business requirements.
Growth Opportunities
Opportunity to lead regional expansion projects, transition into Senior Operations Management, or take on multi-facility oversight roles within the company network.
