SALES EXECUTIVE

Responsible for driving vehicle sales by engaging with walk-in customers and managing the end-to-end retail journey from inquiry to delivery. This role focuses on building strong customer relationships and ensuring high levels of satisfaction through professional product demonstrations and consultation.

Key Responsibilities

• Manage showroom walk-ins and digital leads to convert prospects into customers.
• Conduct professional product demonstrations and facilitate vehicle test drives for potential buyers.
• Assist customers with finance and insurance documentation in coordination with the F&I department.
• Execute the vehicle delivery process, ensuring a memorable experience for the customer.
• Maintain accurate records of customer interactions and follow-ups in the Dealer Management System (DMS).
• Achieve monthly sales targets for vehicle units, accessories, and value-added services.
• Participate in outdoor marketing activities, roadshows, and corporate displays to generate new leads.
• Coordinate with the workshop and stockyard team for Pre-Delivery Inspection (PDI) and timely vehicle readiness.

Requirements

• Minimum 1-3 years of experience in retail sales, preferably within the automotive sector.
• Valid permanent driving license for both two-wheelers and four-wheelers.
• Fluency in the local language and a working knowledge of English.
• Willingness to work 6 days a week, including weekends and public holidays as per roster.
• Professional appearance and a customer-centric approach to sales.
• Ability to work under pressure and meet monthly volume targets.

Preferred

• Prior experience working with a reputed Automobile OEM dealership (Maruti, Hyundai, Tata, etc.).
• Basic understanding of car finance, insurance products, and RTO processes.
• Knowledge of digital marketing leads and CRM software handling.

Skills

Technical

Dealer Management System (DMS) usage, CRM Lead Management, Product Technical Knowledge, Basic Microsoft Office

Soft Skills

Persuasive Communication, Active Listening, Conflict Resolution, Time Management, Negotiation Skills

Qualifications

Education: Graduate in any discipline (B.A., B.Com, B.Sc, BBA) or 12th Pass with significant automotive experience

Experience: 1 to 3 years in Automotive Sales or High-value Retail Sales

Certifications: Valid Four-Wheeler Driving License (Mandatory), OEM Sales Certification (Preferred)

Work Environment

Fast-paced retail showroom environment involving significant customer interaction and occasional field visits for test drives and lead generation.

Growth Opportunities

High-performing executives are eligible for promotion to Senior Sales Consultant or Team Leader roles within 24-36 months, with opportunities across our pan-India dealership network.