Sales Executive

Attend and handle walk-in customers, telephonic inquiries, online leads, and customer referrals.

Understand customer requirements and recommend suitable vehicles and products.

Explain vehicle features, specifications, pricing, offers, finance options, insurance, and accessories.

Conduct product demonstrations and arrange test rides for customers.

Follow up regularly with prospective customers through calls, WhatsApp, and other approved communication channels.

Convert leads into confirmed bookings and vehicle sales.

Achieve monthly and quarterly sales targets assigned by the management.

Maintain accurate records of customer inquiries, follow-ups, bookings, cancellations, and deliveries in the company’s CRM, DMS, ERP, or other systems.

Coordinate with the finance, insurance, RTO, accessories, billing, and delivery teams to ensure smooth vehicle delivery.

Assist customers with documentation related to finance, insurance, registration, and vehicle delivery.

Ensure timely collection of required documents and payments.

Conduct vehicle delivery as per company and OEM standards.

Contact customers after delivery to ensure satisfaction and maintain long-term relationships.

Generate referral and repeat business through effective customer engagement.

Participate in sales campaigns, promotional activities, exhibitions, events, and roadshows.

Stay updated regarding new vehicle models, product features, competitor activities, market trends, and current offers.

Maintain professional grooming, discipline, punctuality, and proper showroom etiquette.

Submit daily sales reports and maintain regular updates in the company’s reporting system.

Follow all company policies, processes, and instructions issued by management.