This role involves driving dealership revenue by engaging with prospective customers and facilitating the end-to-end vehicle buying journey. You will act as a brand ambassador, ensuring customer satisfaction while meeting monthly sales targets in a fast-paced retail environment.
Key Responsibilities
- Manage customer walk-ins and inquiries via digital leads to provide detailed product demonstrations and vehicle feature explanations.
- Conduct professional test drives while ensuring adherence to all safety protocols and traffic regulations.
- Maintain an accurate sales pipeline and update customer interactions daily in the Dealer Management System (DMS).
- Coordinate with the finance and insurance team to offer value-added services and competitive loan processing.
- Follow up with prospective buyers to nurture relationships and ensure high conversion rates.
- Ensure the showroom display vehicles are clean, well-maintained, and equipped with the latest promotional materials.
- Participate in off-site corporate events, exhibitions, and promotional campaigns to expand the brand's market reach.
Requirements
- Excellent communication skills in English and the local regional language.
- Valid two-wheeler and four-wheeler driving license.
- Ability to work in a 6-day work week environment including weekends.
- Strong customer service orientation and problem-solving mindset.
- Basic proficiency in Microsoft Office and mobile-based CRM applications.
- Willingness to travel locally for home visits or documentation purposes.
Preferred
- Prior experience in automobile retail or luxury goods sales.
- Understanding of vehicle finance processes and insurance documentation.
- Proven track record of achieving monthly sales targets.
Skills
Technical
Automobile product knowledge, CRM software usage, Lead management, Test drive protocols
Soft Skills
Active listening, Negotiation and persuasion, Time management, Interpersonal skills, Resilience
Qualifications
Education: 12th Pass or Graduate in any stream.
Experience: 0-2 years of relevant experience in sales or retail.
Certifications: Valid Driving License (LMV)
Work Environment
On-site at an authorized dealership showroom with 6-day working hours and standard shift timings (10 AM - 7 PM).
Growth Opportunities
We offer a structured career path with opportunities to transition into Team Leader, Sales Consultant, or Key Account Manager roles based on performance and tenure.
