Sales Consultant

Drive vehicle sales by providing exceptional customer service and managing the end-to-end retail process within a high-growth dealership environment. This role focuses on converting leads through product demonstrations and maintaining long-term client relationships to uphold our market-leading brand reputation.

Key Responsibilities

• Manage the complete sales lifecycle from lead generation to vehicle delivery while ensuring high customer satisfaction scores (CSI).
• Conduct professional vehicle demonstrations and test drives to highlight technical specifications and safety features.
• Maintain meticulous records in the CRM (Customer Relationship Management) system to track leads, follow-ups, and booking statuses.
• Facilitate financing and insurance documentation in coordination with the F&I department for seamless customer approvals.
• Achieve monthly and quarterly retail targets as set by the Sales Manager.
• Handle walk-in enquiries and cold calls to expand the existing customer database.

Requirements

• 1-3 years of proven experience in retail sales, preferably within the automotive sector.
• Proficient in using CRM software for lead management and sales tracking.
• Excellent communication skills in English and the local regional language.
• Valid two-wheeler or four-wheeler driving license is mandatory.
• Strong negotiation and closing skills with a customer-centric approach.

Preferred

• Previous experience with an authorized OEM dealership.
• Familiarity with digital marketing leads and social media engagement.
• Understanding of vehicle financing and insurance processes.

Skills

Technical

CRM Management, DMS Proficiency, Product Demonstration, Inventory Knowledge

Soft Skills

Interpersonal Skills, Time Management, Persuasion, Active Listening

Qualifications

Education: Graduate in any stream (B.Com, BBA, or B.Sc preferred)

Experience: 1 to 3 years of frontline sales experience

Certifications: OEM Sales Certification (preferred), Test Drive Certification

Work Environment

Standard 6-day work week in a professional showroom environment with on-site requirements.

Growth Opportunities

We offer structured career paths moving from Sales Consultant to Senior Consultant and Team Leader. Employees have access to specialized OEM training and internal leadership development programs.