Sales Consultant

This role involves managing the end-to-end customer journey from initial inquiry to final vehicle delivery at our authorized dealership. You will act as a brand ambassador, providing expert product knowledge and ensuring a seamless buying experience for every visitor.

Key Responsibilities

• Engage with walk-in customers and digital leads to understand vehicle requirements and preferences.
• Conduct professional vehicle demonstrations and facilitate test drives while adhering to safety protocols.
• Maintain updated knowledge of vehicle features, variants, pricing, and ongoing OEM promotional offers.
• Manage the end-to-end sales process, including documentation, loan processing, and coordination with the insurance team.
• Ensure timely follow-ups with prospective customers to maximize lead conversion rates.
• Deliver vehicles to customers with a focus on high satisfaction and brand loyalty.
• Maintain accurate records of customer interactions using the company's Dealer Management System (DMS).

Requirements

• Graduate in any stream or final year student with strong communication skills.
• Valid two-wheeler or four-wheeler driving license is mandatory.
• Passionate about the automotive industry with a keen interest in vehicle technology.
• Ability to work in a fast-paced retail environment with a 6-day work week.
• Proficiency in local language and basic English.
• Basic computer literacy for DMS entry and reporting.

Preferred

• Previous internship or work experience in an automobile dealership.
• Proven track record of meeting or exceeding sales targets.
• Strong local network and understanding of the regional automotive market.
• Customer service experience in retail or hospitality sectors.

Skills

Technical

Vehicle product knowledge, DMS operation, Sales documentation, Test drive management

Soft Skills

Active listening, Persuasion and negotiation, Interpersonal communication, Time management, Problem-solving

Qualifications

Education: Graduate (Any stream) or Diploma holder

Experience: 0-1 years (Freshers are encouraged to apply)

Certifications: Valid Driving License, Automotive sales training (provided by OEM)

Work Environment

On-site at a modern, high-traffic dealership showroom with a collaborative team culture. Working hours typically follow 9 AM - 6 PM or 10 AM - 7 PM, including weekends.

Growth Opportunities

We offer a structured career path with opportunities to transition into Team Leader or Sales Manager roles within 24-36 months, supported by continuous OEM-led product and sales training.