Sales Consultant

This role is designed for high-energy professionals passionate about driving automotive sales and delivering exceptional customer experiences. You will be responsible for guiding customers through the entire purchase journey, from initial inquiry to final vehicle delivery, ensuring brand standards are consistently met.

Key Responsibilities

• Engage with walk-in customers and digital leads to understand their automotive requirements and preferences.
• Conduct professional vehicle demonstrations and test drives, highlighting key features and safety specifications.
• Manage the end-to-end sales process within the Dealer Management System (DMS), ensuring all documentation is accurate.
• Follow up with prospective customers to build a robust pipeline and ensure high conversion rates.
• Coordinate with the finance and insurance team to facilitate loan processing and documentation for customers.
• Ensure seamless vehicle delivery experiences, including explanation of vehicle features and service schedules.
• Maintain high levels of customer satisfaction scores (CSI) by providing personalized service and transparent communication.

Requirements

• 1-3 years of experience in automotive sales or retail luxury/high-value product sales.
• Graduate degree in any stream from a recognized university.
• Valid two-wheeler and four-wheeler driving license is mandatory.
• Fluency in local language and proficiency in English.
• Proven track record of achieving monthly sales targets.
• Willingness to work on a 6-day work week schedule, including weekends.

Preferred

• Prior experience with OEM-specific Dealer Management Systems.
• Understanding of automotive finance, insurance products, and RTO processes.
• Strong existing network within the local customer base.

Skills

Technical

Dealer Management System (DMS) proficiency, Automotive product knowledge, CRM software usage, Basic financial calculation and documentation

Soft Skills

Consultative selling approach, Strong verbal communication and negotiation skills, Time management and multi-tasking, Customer-centric mindset

Qualifications

Education: Graduate in any stream (Bachelor of Arts, Science, Commerce, or BBA).

Experience: 1-3 years in automotive retail or direct customer-facing sales roles.

Certifications: OEM-authorized Test Drive Certification, Valid Indian Driving License (LMV)

Work Environment

This is an on-site role based at our dealership facility. The work environment is professional, fast-paced, and customer-focused, requiring adherence to company dress code and standard operating procedures.

Growth Opportunities

Employees are provided with structured career paths leading to Senior Sales Consultant, Team Leader, or Sales Manager roles. We offer continuous professional development through OEM training programs and internal leadership workshops.