Join a dynamic team dedicated to delivering exceptional vehicle purchase experiences to customers while driving business growth through proactive engagement. This entry-level role focuses on building lasting relationships and guiding prospective buyers through every stage of their automotive journey.
Key Responsibilities
- Engage with walk-in customers and handle digital leads to understand their automotive needs and preferences.
- Conduct professional vehicle demonstrations and accompany customers on test drives to highlight key features and performance.
- Manage the end-to-end sales process, from initial inquiry and financial documentation to final vehicle delivery.
- Maintain accurate and timely records in the Dealer Management System (DMS) and CRM platforms.
- Collaborate with the finance and insurance departments to provide comprehensive solutions to clients.
- Achieve monthly sales targets and ensure high levels of Customer Satisfaction Index (CSI) scores.
- Coordinate with the stockyard and PDI team to ensure vehicles are ready for timely delivery.
Requirements
- Valid permanent four-wheeler driving license (mandatory for test drives).
- Excellent verbal communication skills in the local language and functional English.
- Strong interpersonal skills with a customer-first mindset.
- Willingness to work in a high-pressure, target-driven retail environment.
- Basic computer literacy for data entry and reporting purposes.
- Professional appearance and grooming standards as per OEM guidelines.
Preferred
- Familiarity with local geographical areas for navigation during test drives.
- A keen interest in the latest automotive trends and technologies.
- Previous experience in retail or customer service internships.
Skills
Technical
MS Office Basics, CRM/DMS Handling, Vehicle Feature Demonstration, Basic Financial Calculation
Soft Skills
Relationship Building, Persuasion, Active Listening, Time Management, Resilience
Qualifications
Education: Graduate in any stream (B.A., B.Com, B.Sc, BBA) or 12th Pass with exceptional communication skills.
Experience: 0 years (Freshers are encouraged to apply).
Certifications: Valid Indian Driving License (Light Motor Vehicle)
Work Environment
On-site showroom environment with a 6-day work week and standard retail hours including weekends.
Growth Opportunities
Clear career progression path from Sales Consultant to Senior Sales Consultant, with potential for Team Leader and Sales Manager roles based on performance and tenure.
