Sales Consultant

This role is dedicated to delivering exceptional customer experiences by guiding prospective buyers through their vehicle purchasing journey. You will act as a brand ambassador, managing the entire sales pipeline from initial inquiry to vehicle delivery while ensuring complete customer satisfaction.

Key Responsibilities

• Engage with walk-in customers and digital leads to understand their vehicle requirements and budget.
• Conduct professional vehicle demonstrations and test drives, emphasizing key safety and performance features.
• Manage the CRM system by updating lead status, follow-up schedules, and customer interaction logs daily.
• Coordinate with the finance and insurance team to process customer loans and documentation seamlessly.
• Explain vehicle pricing, exchange offers, and accessory packages to close sales effectively.
• Maintain long-term relationships with customers to ensure high satisfaction scores and referral business.
• Achieve monthly and quarterly sales targets for vehicles, accessories, and value-added services.

Requirements

• Minimum 1-3 years of experience in automotive retail or direct sales.
• Valid two-wheeler or four-wheeler driving license is mandatory.
• Proficiency in local language and working knowledge of English.
• Strong understanding of the local automotive market and competitor product knowledge.
• Ability to work in a 6-day work week environment including weekends.
• Excellent communication and interpersonal skills.

Preferred

• Prior experience working with a recognized OEM dealership network.
• Familiarity with automotive DMS (Dealer Management Systems).
• Knowledge of vehicle finance processes and documentation.
• Proven track record of consistent target achievement.

Skills

Technical

Automotive Product Knowledge, Test Drive Management, CRM Software Usage, Sales Pipeline Management, Documentation & Compliance

Soft Skills

Customer Relationship Management, Negotiation and Persuasion, Active Listening, Time Management, Professional Presentation

Qualifications

Education: Graduate in any stream

Experience: 1-3 years in Automotive Sales

Certifications: Valid Driving License, OEM Sales Certification (preferred)

Work Environment

On-site at the dealership showroom. The role requires being physically active on the showroom floor and conducting test drives in various traffic conditions.

Growth Opportunities

We offer clear career progression paths into Team Leader and Sales Manager roles, along with ongoing training programs for professional development and exposure to new automotive technology launches.