Sales Consultant

This role is pivotal in driving dealership revenue by providing exceptional customer experiences from initial inquiry to vehicle delivery. You will serve as the primary point of contact for prospective buyers, guiding them through product features, test drives, and financing options to ensure a seamless purchasing journey.

Key Responsibilities

• Engage with walk-in customers and digital leads to understand vehicle requirements and preferences

• Conduct professional vehicle presentations and facilitate test drives to highlight key product USPs

• Maintain an updated database of prospects in the Dealer Management System (DMS) for systematic follow-ups

• Coordinate with the finance and insurance team to offer competitive loan and insurance packages

• Manage the entire sales cycle, including documentation, vehicle PDI, and final handover process

• Achieve monthly sales volume and accessory attachment targets as defined by dealership management

• Participate in off-site promotional events, roadshows, and corporate exhibitions

• Ensure high customer satisfaction scores (CSI) by maintaining regular post-sale contact

Requirements

• Bachelor's degree in any stream

• 3-5 years of experience in automotive sales or premium retail

• Valid two-wheeler and four-wheeler driving license

• Proficiency in local language and working knowledge of English/Hindi

• Ability to work in a 6-day work week environment including weekends

• Proven track record of meeting or exceeding individual sales targets

Preferred

• Experience with leading Indian or International automotive brands

• Hands-on experience with CRM software like Salesforce, SAP, or specific OEM DMS

• Existing network of prospective high-net-worth clients in the region

Skills

Technical

Vehicle product knowledge, DMS operations, Financial product understanding (Loans/Insurance), Basic documentation and RTO process knowledge

Soft Skills

Consultative selling approach, High emotional intelligence, Effective negotiation, Time management, Relationship building

Qualifications

Education: Graduate in any discipline

Experience: 3-5 years in automotive sales

Certifications: Valid Driving License (LMV), OEM-specific Sales Certification (preferred)

Work Environment

On-site at the dealership showroom. The role requires high energy, professional grooming, and regular movement across the showroom floor and test drive routes.

Growth Opportunities

High performers will be fast-tracked to Team Leader positions within 18-24 months. Opportunities for inter-departmental transfers to corporate sales or service management and comprehensive OEM-led leadership training programs are available.