This role involves overseeing the end-to-end employee lifecycle while ensuring seamless HR operations across the dealership or corporate office. The focus remains on implementing strategic people initiatives that align with organizational goals and fostering a high-performance culture in a dynamic retail environment. It requires a balance between administrative excellence and proactive talent management to support business growth.
Key Responsibilities
- Managing end-to-end recruitment for sales, service, and administrative roles to meet monthly headcount targets across departments.
- Overseeing monthly payroll processing, including attendance tracking, incentive calculations, and statutory deductions like PF and ESI.
- Ensuring 100% compliance with Indian Labor Laws, Shop & Establishment Act, and OEM-specific HR audit requirements.
- Driving the performance management system (PMS) by facilitating KRA setting and conducting annual and half-yearly appraisals for all staff.
- Organizing technical and soft-skill training programs in coordination with OEM trainers for dealership and workshop personnel.
- Handling employee grievances and maintaining a healthy industrial relations environment within the workshop and showroom floors.
- Managing the exit process, including conducting exit interviews and ensuring timely full and final settlements.
- Maintaining and updating employee records in the HRIS and ensuring data accuracy for management reporting.
Requirements
- Proven experience in HR operations within an Indian automotive dealership or manufacturing setup.
- In-depth knowledge of Indian statutory compliance including PF, ESIC, PT, LWF, and Bonus Act.
- Hands-on experience with HRIS platforms, payroll software, and advanced MS Excel for reporting.
- Strong understanding of the recruitment landscape for technical (ITI/Diploma) and sales roles in the local market.
- Ability to manage a 6-day work week in a fast-paced retail environment.
- Excellent command over the local language and English for effective communication with diverse staff levels.
Preferred
- Experience handling OEM-specific HR audits and compliance checklists.
- Prior exposure to managing HR operations for multi-location dealership groups.
- Knowledge of Tally for payroll integration and basic accounting principles.
Skills
Technical
HRIS Management, Payroll Administration, Statutory Compliance, Recruitment Sourcing, Performance Appraisal Tools, MS Office Suite
Soft Skills
Conflict Resolution, Stakeholder Management, Strategic Thinking, Empathetic Communication, Negotiation
Qualifications
Education: MBA in HR or PGDM from a recognized Indian university
Experience: 3-5 years of core HR experience, preferably in the automotive or retail sector
Certifications: Diploma in Labor Laws (preferred), HR Analytics Certification (optional)
Work Environment
Standard 6-day work week on-site at the dealership/office, requiring active presence across showroom and workshop floors to engage with staff.
Growth Opportunities
Candidates can look forward to transitioning into a Group HR Head role or a Regional HR Manager position as the company expands its dealership network.
