This leadership role involves spearheading the overall sales strategy and P&L performance for the dealership or regional cluster. It focuses on achieving market share growth, enhancing customer experience, and building a high-performing sales team while maintaining robust OEM relations and operational excellence.
Key Responsibilities
- Developing and executing annual business plans and sales strategies to meet organizational revenue and volume targets.
- Overseeing the entire sales lifecycle, including retail, corporate sales, fleet management, and vehicle exchange programs.
- Managing the relationship with the OEM regional office regarding stock procurement, incentive schemes, and marketing support.
- Monitoring and improving Sales Satisfaction Index (SSI) and Customer Satisfaction Index (CSI) scores across all touchpoints.
- Leading and mentoring a multi-layered team of Sales Managers, Team Leaders, and Sales Consultants across multiple outlets.
- Analyzing market trends, competitor activity, and inventory levels to optimize stock turnover and minimize aging.
- Ensuring 100% compliance with corporate guidelines, financial audits, and statutory regulations in all sales transactions.
- Driving the digital transformation of the sales process by optimizing CRM usage and lead management systems.
Requirements
- Extensive experience in automotive dealership sales management at a senior leadership level.
- Proven track record of managing high-volume retail operations and full P&L responsibility.
- Deep understanding of the Indian automotive market dynamics and local consumer behavior.
- Strong leadership skills with experience managing large teams of over 50 members.
- Excellent negotiation and networking skills with OEMs and financial institutions.
- Proficiency in Dealer Management Systems (DMS) and modern CRM software tools.
Preferred
- Experience working with premium or luxury automotive brands in the Indian market.
- MBA from a reputed institution with a specialization in Marketing or Operations.
- Expertise in digital lead management and performance marketing for automotive sales.
Skills
Technical
P&L Management, Inventory Management, DMS Proficiency, CRM Analytics, Strategic Planning, Market Intelligence
Soft Skills
Stakeholder Management, Executive Leadership, Strategic Thinking, Conflict Resolution, Public Speaking
Qualifications
Education: Graduate in any discipline; MBA in Marketing or Sales is highly preferred.
Experience: 12-20 years in Automotive Sales with at least 5 years in a senior management role.
Certifications: OEM Management Certification, Strategic Leadership Program certification
Work Environment
This is a high-pressure, target-driven on-site role. It typically follows a 6-day work week consistent with Indian automotive dealership standards, requiring presence at both showrooms and regional offices.
Growth Opportunities
Successful candidates can transition into roles such as Vice President of Operations, Group CEO within the dealership network, or move into senior Regional Head positions at the OEM level.
