Sales Executive

This role involves driving vehicle sales through proactive lead generation and managing the complete customer journey within the showroom. It focuses on delivering high-quality product demonstrations and ensuring a seamless transition from inquiry to vehicle delivery while maintaining brand standards.

Key Responsibilities

• Conduct professional product demonstrations and organized test drives for prospective customers.
• Generate new leads through cold calling, corporate visits, and local area marketing (LAM) activities.
• Maintain accurate and timely data entry in the Dealer Management System (DMS) for all customer interactions.
• Facilitate the vehicle booking process, including coordinating documentation for finance and insurance.
• Liaise with the stockyard and Pre-Delivery Inspection (PDI) teams to ensure timely vehicle handover.
• Achieve monthly sales targets for vehicles, accessories, and value-added services (VAS).
• Collect and report market intelligence regarding competitor activities and local market trends.
• Ensure high levels of customer satisfaction to secure positive CSI scores and referrals.

Requirements

• Valid four-wheeler driving license is mandatory.
• Proficiency in the local language and functional English.
• Basic knowledge of automotive features and technical specifications.
• Proven track record in retail sales or customer-facing roles.
• Ability to work in a target-driven environment with a 6-day work week.
• Strong negotiation and interpersonal skills.

Preferred

• Experience working in an authorized OEM dealership.
• Familiarity with CRM software or specific Dealer Management Systems.
• Knowledge of vehicle financing, RTO processes, and insurance products.

Skills

Technical

DMS Navigation, MS Office (Excel/Word), Product Demonstration, Lead Management Systems

Soft Skills

Persuasive Communication, Customer Relationship Management, Active Listening, Time Management

Qualifications

Education: Graduate in any stream (B.A., B.Com, B.Sc, BBA/BBM)

Experience: 1-3 years of experience in sales, preferably in the automotive, insurance, or retail sector.

Certifications: OEM Product Training Certification (Preferred), IRDA Certification (Optional)

Work Environment

On-site showroom environment with a standard 6-day work week. Role involves occasional outdoor visits for home demonstrations and corporate displays.

Growth Opportunities

Structured career path leading to Senior Sales Consultant, Team Leader Sales, and eventually Assistant Sales Manager roles within the dealership network.