Sales Executive

This role involves driving vehicle sales by engaging with walk-in customers and generating new leads through proactive outreach. The focus is on providing exceptional product demonstrations and ensuring a seamless purchase experience from initial inquiry to final vehicle delivery.

Key Responsibilities

• Manage showroom walk-ins and provide detailed product feature explanations to prospective buyers.
• Conduct vehicle test drives while adhering to safety protocols and brand-specific demonstration standards.
• Generate new leads through cold calling, local area marketing activities, and digital inquiry management.
• Maintain accurate customer data and follow-up schedules within the Dealer Management System (DMS).
• Facilitate the booking process, including collecting documentation for finance, insurance, and RTO registration.
• Coordinate with the stockyard and workshop teams to ensure timely and error-free vehicle delivery.
• Ensure high Customer Satisfaction Index (CSI) scores through professional relationship management and post-sales follow-ups.

Requirements

• Minimum 12th pass or Graduate degree in any stream.
• Valid four-wheeler driving license (mandatory for conducting test drives).
• Fluency in the local regional language and functional English communication skills.
• Ability to work in a high-pressure, target-driven retail environment.
• Professional grooming and a customer-centric attitude.
• Willingness to work 6 days a week, including weekends and holidays.

Preferred

• Basic understanding of automotive technology and local market trends.
• Prior experience in retail sales or customer-facing roles.
• Familiarity with CRM tools or digital lead management platforms.

Skills

Technical

Vehicle Specification Knowledge, DMS Operations, Sales Funnel Management, Basic Microsoft Office

Soft Skills

Persuasive Communication, Active Listening, Objection Handling, Time Management, Interpersonal Skills

Qualifications

Education: Graduate (B.A., B.Com, B.Sc, BBA) or 10+2 with relevant aptitude.

Experience: 0-1 years (Freshers with a passion for sales are welcome).

Certifications: OEM Product Training (to be completed post-induction), Test Drive Certification (internal)

Work Environment

On-site showroom environment with standard 6-day work weeks. Requires active movement for vehicle demos and occasional field visits for local marketing events.

Growth Opportunities

Opportunity to progress to Senior Sales Consultant within 2 years, with a long-term career path leading to Team Leader and Sales Manager roles within the dealership network.