Sales Consultant

This role involves driving vehicle sales by engaging with walk-in customers and generating new leads through proactive outreach. It focuses on delivering a premium customer experience from the initial enquiry stage through to final vehicle delivery and post-sales follow-up within an authorized dealership setting.

Key Responsibilities

• Manage the end-to-end sales process for new vehicles, including lead generation, follow-ups, and closing deals.

• Conduct professional product demonstrations and facilitate test drives while ensuring all safety protocols are met.

• Maintain and update customer interactions and lead status daily in the Dealer Management System (DMS) or CRM software.

• Coordinate with the Finance and Insurance (F&I) department to provide customers with comprehensive loan and insurance solutions.

• Achieve monthly and quarterly sales targets, including value-added services like accessories, extended warranties, and annual maintenance contracts.

• Ensure timely vehicle delivery by coordinating with the stockyard, PDI (Pre-Delivery Inspection) team, and registration department.

• Conduct market research to stay updated on competitor pricing, features, and promotional activities.

• Build and maintain long-term relationships with customers to encourage repeat business and referrals.