Cotech

This role serves as the highest point of technical escalation within the workshop, responsible for diagnosing complex vehicle issues that general technicians cannot resolve. You will act as a bridge between the service floor and OEM technical support to ensure high-quality, efficient vehicle repairs.

Key Responsibilities

• Perform advanced diagnostics and troubleshooting on complex mechanical and electrical vehicle issues.
• Act as a technical mentor to junior technicians, providing guidance on difficult repair procedures.
• Ensure all repairs meet OEM quality standards and compliance protocols.
• Analyze diagnostic data using specialized software and tools to identify root causes of recurring vehicle faults.
• Coordinate with OEM technical support teams for unresolved complex cases.
• Maintain high levels of Fixed First Visit (FFV) and reduce repeat repair occurrences.
• Document technical findings accurately in the Dealer Management System (DMS) for future reference.

Requirements

• 3-5 years of hands-on experience as an automobile technician in an authorized dealership.
• In-depth knowledge of modern vehicle systems including engine management, transmission, and electrical architecture.
• Proficiency in using OEM-specific diagnostic scanners and software tools.
• Strong understanding of automotive service manuals and wiring diagrams.
• Ability to thrive in a fast-paced workshop environment while maintaining precision.
• Valid two-wheeler or four-wheeler driving license.

Preferred

• Prior experience in a Cotech or Senior Technician role within the same brand.
• Experience with EV (Electric Vehicle) battery and high-voltage systems.
• Knowledge of warranty claim documentation processes.

Skills

Technical

Advanced Vehicle Diagnostics, Electrical Circuit Analysis, DMS Operations, Drivability Troubleshooting, Mechanical Overhauling

Soft Skills

Analytical Thinking, Problem Solving, Team Leadership, Attention to Detail, Time Management

Qualifications

Education: ITI or Diploma in Automobile/Mechanical Engineering

Experience: 3-5 years in an authorized automotive service center

Certifications: OEM-specific technical training certifications, Safety training for electrical/high-voltage systems

Work Environment

On-site, 6 days a week, full-time workshop environment with standard shift timings.

Growth Opportunities

Opportunity to advance to Workshop Manager, Technical Trainer, or Regional Technical Support roles within the dealership network.