Sales Executive

This role focuses on driving vehicle sales by providing exceptional customer service and managing the complete sales lifecycle from lead generation to final delivery. The successful candidate will act as a brand ambassador, ensuring high conversion rates and maintaining strong customer relationships in a competitive dealership environment.

Key Responsibilities

• Manage walk-in customers and online leads to achieve monthly sales volume and value targets.
• Conduct professional vehicle demonstrations and test drives to showcase product features and performance.
• Handle the end-to-end sales process, including documentation, booking, and coordinating vehicle delivery with the stockyard.
• Cross-sell value-added services such as extended warranties, accessories, and insurance products.
• Coordinate with the Finance and Insurance (F&I) team to facilitate customer loan approvals and documentation.
• Update and maintain accurate customer data and follow-up logs in the Dealer Management System (DMS).
• Participate in outdoor marketing activities, corporate displays, and local events to generate new prospects.
• Ensure post-delivery follow-ups to maintain high Customer Satisfaction Index (CSI) scores.

Requirements

• 3-5 years of proven experience in automotive sales within an authorized dealership.
• Valid four-wheeler driving license with a clean driving record.
• Fluency in the local regional language and professional proficiency in English.
• Strong negotiation and persuasive communication skills.
• Proven track record of meeting or exceeding monthly sales targets.
• In-depth knowledge of current automotive market trends and competitor models.

Preferred

• Experience working with premium or luxury car brands.
• Existing network of corporate clients or local influencers.
• Proficiency in using OEM-specific CRM or DMS platforms.
• Basic understanding of RTO regulations and insurance processes.

Skills

Technical

DMS/CRM Proficiency, Product Demonstration, Sales Funnel Management, Microsoft Office Suite, Automotive Technical Knowledge

Soft Skills

Customer Centricity, Active Listening, Persuasion, Time Management, Resilience

Qualifications

Education: Graduate in any stream (B.Com, BBA, B.A., B.Sc) from a recognized university.

Experience: 3 to 5 years in automotive sales or high-value retail sales.

Certifications: OEM Sales Certification (preferred), Soft Skills Training Certification

Work Environment

On-site at an authorized showroom facility with a 6-day work week. Standard shift timings apply, typically 9:30 AM to 6:30 PM, including weekends.

Growth Opportunities

High-performing executives are eligible for promotion to Senior Sales Consultant or Team Leader roles within 18-24 months, with further paths into Sales Management or Corporate Sales.