Sales Consultant

Drive revenue growth by engaging potential customers through personalized vehicle demonstrations and expert product knowledge. This role focuses on delivering an exceptional showroom experience while managing the end-to-end sales lifecycle from initial inquiry to vehicle delivery.

Key Responsibilities

• Handle walk-in inquiries and digital leads to convert potential prospects into customers through consistent follow-ups.
• Conduct professional vehicle demonstrations and test drives while strictly adhering to safety and OEM protocols.
• Maintain and update the Customer Relationship Management (CRM) system with accurate lead data and interaction history.
• Assist customers with financial documentation, insurance options, and the vehicle registration process to ensure a seamless purchase.
• Achieve monthly sales targets for vehicle units, genuine accessories, and value-added services.
• Coordinate with the stockyard and PDI team to ensure timely and error-free vehicle delivery to the customer.
• Ensure high Customer Satisfaction Index (CSI) scores through proactive communication and post-delivery follow-up calls.

Requirements

• Any Graduate degree from a recognized Indian university.
• Valid four-wheeler driving license is mandatory for conducting test drives.
• 1 to 3 years of experience in retail sales, preferably within the automotive or premium retail sector.
• Fluency in the local regional language and functional proficiency in English.
• Ability to work a standard 6-day week including weekends and public holidays.

Preferred

• Prior experience working with an authorized OEM dealership network.
• Familiarity with Dealer Management Systems (DMS) such as Autoline, SAP, or MS Dynamics.
• Certification in professional sales or customer relationship management.

Skills

Technical

CRM Management, Product Demonstration, Sales Funnel Management, Basic Finance & Insurance Calculation

Soft Skills

Persuasive Communication, Active Listening, Negotiation, Customer Relationship Building, Time Management

Qualifications

Education: Graduate in any stream (B.A., B.Com, B.Sc, BBA, etc.)

Experience: 1-3 years in sales or customer-facing roles

Certifications: OEM Sales Certification (preferred), Valid Indian Four-Wheeler Driving License

Work Environment

Professional on-site showroom environment requiring a 6-day work week with standard dealership hours (typically 10 AM - 7 PM).

Growth Opportunities

High-performing individuals are eligible for promotion to Senior Sales Consultant or Team Leader positions within 24 months, with opportunities for advanced OEM-level product and leadership training.