This leadership role focuses on driving high-volume sales performance and maintaining operational excellence within a prominent automotive dealership. The focus is on strategic market penetration, team mentorship, and ensuring the highest standards of customer satisfaction and brand compliance.
Key Responsibilities
- Develop and execute strategic sales plans to achieve monthly, quarterly, and annual volume targets for the dealership.
- Manage and mentor a high-performance sales team, including Sales Managers and Consultants, ensuring continuous skill development and motivation.
- Coordinate with the OEM regional office for inventory planning, stock allocation, and implementation of national sales schemes.
- Analyze local market trends and competitor activities to design effective local marketing initiatives and promotional events.
- Monitor and optimize the Customer Satisfaction Index (CSI) and Sales Satisfaction Index (SSI) through rigorous process monitoring.
- Oversee the end-to-end lead management process within the CRM/DMS to ensure high conversion ratios and zero lead leakage.
- Manage dealership inventory health, focusing on reducing aging stock and optimizing working capital.
- Collaborate with the F&I and Service departments to ensure a seamless 360-degree customer experience.
Requirements
- Minimum 5-8 years of experience in automotive sales with at least 3 years in a managerial capacity.
- Proven track record of meeting and exceeding sales targets in a competitive environment.
- In-depth knowledge of Dealer Management Systems (DMS) and CRM software operations.
- Excellent communication skills in English and the local regional language.
- Strong understanding of automotive finance, insurance (IRDA), and RTO processes.
- Valid four-wheeler driving license and willingness to travel for corporate meetings.
Preferred
- Experience working with Tier-1 or Premium automotive OEMs.
- Strong network within the local corporate and SME sectors for bulk sales.
- Certification in Sales Management or Leadership from a recognized institute.
- Background in managing multi-location or large-format showrooms.
Skills
Technical
Strategic Sales Planning, P&L Management, Inventory Management, Data Analytics & Reporting, CRM/DMS Proficiency
Soft Skills
Transformational Leadership, Advanced Negotiation, Crisis Management, Public Speaking, Stakeholder Management
Qualifications
Education: Graduate in any discipline; MBA in Marketing or Sales is strongly preferred.
Experience: 5-8 years in Automotive Sales Management.
Certifications: OEM Certified Sales Manager, Advanced Leadership Certification
Work Environment
Standard dealership environment with 6-day work weeks. The role requires on-site presence and active participation in showroom floor management and outdoor promotional events.
Growth Opportunities
Successful candidates can transition into General Manager (GM) roles, Regional Sales Head positions, or move into corporate roles within the OEM network.
