Royal Autocrstal Services Pvt Ltd · KIA - 4W
Royal Autocrstal Services Pvt Ltd
Thane, Thane, Maharashtra
3 LPA - 3.3 LPA
1 - 3 years
1 position
This role involves driving retail growth by engaging with prospective car buyers and delivering a premium consultative sales experience. It focuses on building lasting customer relationships while representing a market-leading automotive brand in a supportive and performance-driven environment.
Manage the end-to-end sales process from initial walk-in or lead inquiry to final vehicle delivery.
Conduct professional vehicle demonstrations and test drives while explaining technical features and USPs.
Generate new leads through field activities, corporate visits, and digital platform follow-ups.
Coordinate with the Finance and Insurance (F&I) team to facilitate loan processing and insurance documentation for customers.
Maintain meticulous records of all customer interactions and sales pipelines in the Dealer Management System (DMS).
Achieve monthly and quarterly retail targets for new vehicles, accessories, and value-added services.
Ensure high levels of customer satisfaction to maintain the dealership's Customer Satisfaction Index (CSI) scores.
Participate in showroom events, outdoor displays, and promotional activities to increase brand visibility.
1-3 years of proven experience in retail sales, preferably within the automotive industry.
Valid four-wheeler driving license and proficiency in driving.
Excellent communication skills in the local language and English.
Strong negotiation and closing skills with a customer-centric approach.
Availability to work 6 days a week in a high-energy showroom environment.
Basic proficiency in Microsoft Office and CRM software.
Previous experience with an authorized OEM dealership.
In-depth knowledge of current Indian automotive market trends and competitor models.
Certification in sales or customer relationship management.
Dealer Management System (DMS) operation, Lead Management Systems, Product Demonstration, Automotive Finance Knowledge
Interpersonal Communication, Relationship Management, Persuasion, Time Management, Conflict Resolution
Education: Graduate in any discipline (B.A., B.Com, B.Sc.) or Diploma in Automobile Engineering.
Experience: 1 to 3 years of experience in direct sales or business development.
Certifications: OEM Sales Training Certification (Preferred), Valid Indian Four-Wheeler Driving License (Mandatory)
Professional on-site showroom environment with a culture that values work-life balance through structured rosters. You will work alongside a collaborative team within a reputable brand network that prioritizes employee well-being and safety.
We offer a structured career path with opportunities to promote into Senior Sales Consultant, Team Leader, or Assistant Sales Manager roles based on performance and internal leadership training programs.
Thane
Thane, Maharashtra, India
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