Sales Head/ Sales Manager

This leadership role involves spearheading sales operations for a prestigious, globally awarded Kia dealership recognized in the Platinum KDEP Band. It requires a high-energy professional to drive aggressive volume targets while maintaining world-class standards of customer experience and operational excellence.

Key Responsibilities

• Lead and mentor a high-performing team of Sales Consultants and Team Leaders to achieve monthly and quarterly retail targets.

• Monitor and optimize the entire sales funnel from lead generation and enquiry management to vehicle delivery.

• Ensure strict adherence to Kia’s Global Dealer Standards (KDEP) to maintain the dealership's Platinum status.

• Drive penetration in value-added services including Finance (F&I), Insurance, and Accessories to maximize per-car profitability.

• Analyze local market trends and competitor activity to design and execute aggressive sales strategies and tactical offers.

• Manage vehicle inventory levels and stock aging in coordination with the OEM to ensure optimal supply chain efficiency.

• Conduct daily performance reviews and provide on-the-job coaching to foster a dynamic and competitive sales culture.

• Oversee customer grievance redressal and ensure top-tier scores in Sales Satisfaction Index (SSI).

Requirements

• Proven experience in automotive sales management with a track record of meeting high-volume targets.

• Expertise in Dealer Management Systems (DMS) and CRM software for lead tracking and reporting.

• Strong understanding of automotive finance, insurance products, and RTO documentation processes.

• Ability to lead a large team in a fast-paced, target-driven environment.

• Excellent negotiation and closing skills with a customer-centric approach.

• Fluency in English and Hindi language.

Preferred

• Prior experience working with Kia or other premium global automotive brands.

• Experience in digital lead management and social media-driven sales conversion.

Skills

Technical

Inventory Management, P&L Oversight, DMS Proficiency, Sales Forecasting, Market Analysis

Soft Skills

Aggressive Leadership, Strategic Thinking, Conflict Resolution, Public Speaking, Performance Coaching

Qualifications

Education: Graduate in any discipline;

Experience: 3-5 years of experience in Automotive Sales, with at least 2 years in a supervisory or managerial capacity.

Certifications: Valid Four-Wheeler Driving License (mandatory)