Sales executive

Focuses on achieving monthly sales targets by converting leads into vehicle deliveries while ensuring a premium customer experience throughout the buying journey. This role involves proactive prospecting, conducting professional test drives, and managing the end-to-end documentation process within a high-performance dealership environment.

Key Responsibilities

• Conduct proactive lead generation through cold calling, field visits, and digital platform follow-ups to build a robust sales pipeline.

• Provide detailed product demonstrations and facilitate professional test drives to showcase vehicle features and performance.

• Manage the complete sales documentation process, including booking forms, RTO paperwork, and insurance coordination.

• Collaborate with the Finance & Insurance (F&I) team to assist customers with loan approvals and insurance renewals.

• Maintain and update the Dealer Management System (DMS) and CRM with accurate customer interactions and lead statuses.

• Ensure timely vehicle delivery and conduct post-delivery follow-ups to maintain high Customer Satisfaction Index (CSI) scores.

• Participate in outdoor marketing activities, corporate displays, and mall activations to increase brand visibility.

• Achieve monthly and quarterly sales targets for vehicles, accessories, and value-added services.

Requirements

• Minimum 3 to 5 years of proven experience in automotive sales or high-value retail sales.

• Valid four-wheeler driving license and proficiency in driving for conducting test drives.

• Fluency in the local regional language and functional proficiency in English.

• Strong understanding of the local automotive market and competitor landscape.

• Ability to work in a target-driven environment with a focus on monthly closures.

• Excellent interpersonal and negotiation skills to handle diverse customer profiles.

Preferred

• Experience working with a reputed OEM (Original Equipment Manufacturer) dealership.

• In-depth knowledge of automotive financing and insurance processes.

• Prior experience using CRM software or Dealer Management Systems (DMS) like Autoline or SAP.

Skills

Technical

DMS Proficiency, CRM Lead Management, Vehicle Specification Knowledge, RTO Documentation, Basic MS Office

Soft Skills

Persuasive Communication, Active Listening, Negotiation, Time Management, Customer Centricity

Qualifications

Education: Graduate in any stream (B.Com, BBA, B.A., or B.Sc.); MBA in Marketing is an added advantage.

Experience: 3 to 5 years of experience in Sales, preferably within the Indian Automotive sector.

Certifications: Valid 4-Wheeler Driving License (Mandatory), OEM Sales Certification (Preferred)

Work Environment

Fast-paced dealership showroom environment with 6-day work weeks. Requires field visits for customer meetings and corporate activations.

Growth Opportunities

High-performing executives are eligible for promotion to Senior Sales Consultant or Team Leader roles within 18-24 months. Opportunities for cross-functional movement into Corporate Sales or Exchange departments.