Sales Consultants

This role involves facilitating the vehicle purchase journey for customers within a high-energy showroom environment. It focuses on understanding buyer requirements and delivering exceptional product demonstrations to meet monthly sales objectives while building long-term brand loyalty.

Key Responsibilities

• Manage walk-in enquiries and conduct professional product demonstrations to highlight vehicle features and benefits.

• Schedule and execute test drives for prospective customers while ensuring all safety and documentation protocols are met.

• Generate new leads through cold calling, referrals, and participation in outdoor marketing events or corporate displays.

• Maintain meticulous records of all customer interactions and follow-up schedules in the Dealer Management System (DMS).

• Assist customers with finance and insurance documentation, coordinating with the F&I team for smooth loan approvals.

• Oversee the vehicle delivery process, ensuring the car is prepared to OEM standards and the customer experience is celebratory.

• Achieve monthly and quarterly sales targets for vehicle units, accessories, and value-added services.

Requirements

• Must possess a valid four-wheeler driving license and be confident in driving manual and automatic vehicles.

• Excellent verbal communication skills in the local regional language and functional English.

• Strong interpersonal skills with the ability to build rapport quickly with diverse customer profiles.

• High level of self-motivation and a target-driven mindset.

• Willingness to work on a 6-day schedule, including weekends and public holidays.

• Professional grooming and a disciplined approach to workplace attendance.

Preferred

• Basic knowledge of the Indian automotive market and current competitor trends.

• Previous experience in a customer-facing role or retail sales internship.

• Familiarity with digital tools and social media platforms for lead generation.

Skills

Technical

DMS (Dealer Management System) operations, MS Office (Excel and Outlook), Basic Vehicle Mechanics Knowledge, Smartphone-based CRM Tools

Soft Skills

Persuasive Negotiation, Active Listening, Customer Relationship Management, Problem-Solving, Time Management

Qualifications

Education: Graduate in any stream (B.A., B.Com, B.Sc, BBA) or 12th Pass with exceptional communication skills.

Experience: 0-1 years (Freshers with a passion for automobiles are encouraged to apply).

Work Environment

Standard authorized dealership showroom with on-site requirements; involves local travel for field activities and customer home visits.

Growth Opportunities

High-performing consultants can progress to Senior Sales Consultant within 2 years and move into Team Leader or Assistant Sales Manager roles based on merit and target consistency.