SERVICE ADVISOR

Welcome customers and understand their vehicle service or repair requirements.

Inspect the vehicle and prepare a job card with details of service and repairs required.

Explain service procedures, estimated cost, and delivery time to customers.

Coordinate with technicians and workshop team to ensure proper repair and service.

Keep customers updated about service progress and additional repair requirements.

Ensure timely delivery of vehicles after completion of service.

Prepare service bills and documentation accurately.

Maintain proper customer records and service history.

Handle customer complaints and ensure customer satisfaction.

Promote additional services, accessories, and maintenance packages when required.