SALES OFFICERS

This role involves driving vehicle sales through proactive lead generation and customer engagement at an authorized dealership. The focus is on delivering exceptional customer experiences while achieving monthly retail targets and maintaining strong relationships with prospective buyers.

Key Responsibilities

• Identify and develop new sales opportunities through cold calling, field visits, and digital lead follow-ups.

• Conduct professional vehicle demonstrations and test drives for prospective customers while explaining technical features.

• Manage the end-to-end sales process, including lead qualification, price negotiation, and final booking documentation.

• Coordinate with the Finance and Insurance (F&I) department to facilitate loan approvals and insurance policies for customers.

• Maintain and update the Dealer Management System (DMS) with accurate customer interactions and pipeline status.

• Organize and participate in local marketing activities such as canopy events, roadshows, and corporate displays.

• Ensure timely delivery of vehicles and conduct post-delivery follow-ups to ensure high customer satisfaction scores (CSI).

• Monitor competitor activities and local market trends to provide feedback to the Sales Manager.

Requirements

• Any Graduate degree from a recognized university.

• 1 to 3 years of experience in automotive sales or high-value retail sales.

• Valid four-wheeler driving license and proficiency in driving manual/automatic vehicles.

• Fluency in the local language and a working knowledge of English.

• Willingness to work 6 days a week and participate in field-based activities.

Preferred

• Previous experience working with a major OEM (Original Equipment Manufacturer) brand.

• Familiarity with CRM software or Dealer Management Systems (DMS).

• Knowledge of automotive financing, RTO processes, and insurance documentation.

Skills

Technical

Product Knowledge, Lead Management Software, Sales Funnel Tracking, Basic MS Office, Vehicle Diagnostic Basics

Soft Skills

Persuasive Communication, Active Listening, Negotiation, Customer Relationship Management, Time Management

Qualifications

Education: Graduate (B.A., B.Com., BBA, or equivalent)

Experience: 1-3 years in Automotive Sales or Field Sales

Certifications: Valid 4-Wheeler Driving License, OEM Sales Certification (Optional)

Work Environment

On-site dealership environment with frequent field visits for customer meetings and promotional events. Standard 6-day work week applies.

Growth Opportunities

High-performing Sales Officers are eligible for promotion to Senior Sales Consultant or Team Leader roles within 24 months. Opportunities also exist for lateral movement into Corporate Sales or Exchange/Pre-owned vehicle divisions.