Sales Consultants

This role involves driving revenue growth by building strong customer relationships and providing expert guidance throughout the vehicle purchasing journey. It requires a proactive approach to lead conversion and a commitment to delivering a premium showroom experience within a fast-paced retail environment.

Key Responsibilities

• Manage the end-to-end sales process from initial inquiry and lead generation to final vehicle delivery.
• Conduct professional vehicle demonstrations and accompany customers on test drives to highlight key features and performance.
• Maintain and update the Dealer Management System (DMS) daily with accurate lead information and follow-up status.
• Coordinate with the Finance and Insurance (F&I) team to facilitate loan processing and insurance documentation for customers.
• Achieve monthly and quarterly sales targets as defined by the Sales Manager to ensure branch profitability.
• Explain technical specifications, safety features, and value-added services to prospective buyers to aid their decision-making.
• Ensure a high-quality delivery experience by coordinating with the PDI (Pre-Delivery Inspection) and accessories teams.
• Participate in outdoor promotional activities, corporate displays, and local marketing events to generate new leads.

Requirements

• Minimum of 1 year experience in automotive retail or high-value consumer sales.
• Valid four-wheeler driving license with high proficiency in driving manual and automatic vehicles.
• Fluency in the local regional language and professional working proficiency in English.
• Strong negotiation skills and the ability to handle diverse customer objections effectively.
• Proficiency in using CRM software and basic MS Office applications (Excel, Word).
• Willingness to work on weekends and public holidays as per standard automotive retail schedules.

Preferred

• Prior experience working with an authorized OEM dealership.
• In-depth knowledge of retail finance schemes and insurance products.
• Existing network within the local territory for lead generation.

Skills

Technical

DMS (Dealer Management System) Operations, CRM Lead Management, Sales Funnel Analytics, Vehicle Technical Specification Comparison, Basic Financial Calculations

Soft Skills

Customer Relationship Management, Persuasive Communication, Active Listening, Conflict Resolution, Time Management

Qualifications

Education: Graduate degree in any discipline (B.A., B.Com, B.Sc, BBA) or equivalent.

Experience: 1 to 3 years of experience in front-end sales roles.

Certifications: Valid Four-Wheeler Driving License, OEM Sales Process Certification (Preferred)

Work Environment

Professional showroom setting with a standard 6-day work week. On-site presence is mandatory, with occasional travel for field visits and corporate displays.

Growth Opportunities

High-performing consultants are eligible for promotion to Senior Sales Consultant or Team Leader roles within 24 months. The company provides periodic OEM training and opportunities to move into specialized departments like Corporate Sales or Used Car divisions (True Value/Das WeltAuto/etc.).