Sales Executive

This role focuses on driving retail volume by managing the end-to-end customer journey from initial inquiry to final vehicle delivery. It involves maintaining a robust sales pipeline through proactive lead generation and delivering high-quality product demonstrations that align with customer needs.

Key Responsibilities

• Manage showroom walk-ins and digital leads to convert prospects into confirmed bookings.
• Conduct professional vehicle demonstrations and organized test drives while explaining technical features and USPs.
• Handle the complete documentation process including booking forms, RTO paperwork, and insurance coordination.
• Coordinate with the finance department to facilitate vehicle loans and ensure timely payment collection.
• Maintain and update the Dealer Management System (DMS) daily with accurate lead status and follow-up remarks.
• Achieve monthly retail targets and value-added service goals including accessories, extended warranty, and AMC.
• Perform post-delivery follow-ups to ensure customer satisfaction and generate referrals.
• Participate in outdoor marketing activities, canopy events, and corporate displays to increase brand visibility.

Requirements

• 1 to 3 years of experience in retail sales, preferably within the automotive or white goods sector.
• Valid Indian Four-Wheeler Driving License is mandatory for conducting test drives.
• Fluency in the local regional language and functional knowledge of English.
• Strong understanding of the local automotive market and competitor offerings.
• Ability to work in a target-driven environment with a 6-day work week.
• Excellent interpersonal and negotiation skills to handle diverse customer profiles.

Preferred

• Prior experience working with a reputed OEM authorized dealership.
• Familiarity with automotive CRM software or Lead Management Systems.
• Knowledge of vehicle insurance (IRDA norms) and retail finance processes.

Skills

Technical

CRM/DMS Operations, Microsoft Office Basics, Lead Management Systems, Digital Payment Processing

Soft Skills

Relationship Building, Persuasive Communication, Conflict Resolution, Time Management, Active Listening

Qualifications

Education: Graduate in any stream (B.A., B.Com, B.Sc, BBA) or Diploma in Engineering.

Experience: 1-3 years of proven track record in sales.

Certifications: OEM Sales Certification (Optional), Valid 4-Wheeler Driving License

Work Environment

The role is based on-site at the authorized showroom. It involves a high-energy retail environment with standard dealership hours (typically 10 AM to 7 PM) and requires local travel for home visits or corporate events.

Growth Opportunities

Successful executives can progress to Senior Sales Consultant roles within 2 years, with further advancement opportunities to Team Leader or Assistant Sales Manager positions based on performance and leadership potential.