Technician

Technician Job Role

·       Role & Responsibilities 

Resolution of customer complaints

·       Adherence of centre SOP

·     Monitoring and Reporting market trends

·     Handling Customer queries regarding glass fitting

·       Fixing / Replacing Car Glass or Glass Fitting

·       Maintaining store hygiene

·       Removing damaged glass, moulds, seals and trim from window frames in vehicles.

·       Installing and fitting glass (either pre-shaped or cut with a template) according to manufacturers instructions.

·       Undertaking safety assurance measures to ensure windscreen, side and rear glass is safe and secure.

Qualification

·       Ability to work under pressure and handle customer complaints professionally

·       ITI or Diploma equivalent

·      0 to 2years Experience in the automotive industry or service industry is preferred