Sr Sales Executive

This role focuses on driving high-value vehicle sales through proactive lead generation and exceptional customer relationship management within a fast-paced showroom environment. It involves navigating the entire sales lifecycle from initial inquiry to final delivery while ensuring full compliance with OEM standards and dealership protocols.

Key Responsibilities

• Manage the end-to-end sales process for premium vehicle segments, ensuring meticulous documentation in the Dealer Management System (DMS).

• Conduct professional vehicle demonstrations and test drives, expertly highlighting technical specifications, safety features, and unique selling propositions.

• Negotiate pricing, trade-in valuations, and value-added services to close high-ticket deals while maintaining healthy profit margins.

• Coordinate closely with the Finance and Insurance (F&I) team to streamline loan approvals, insurance documentation, and RTO registration processes.

• Maintain post-delivery relationships to drive customer loyalty, generate high-quality referrals, and ensure top-tier Customer Satisfaction Index (CSI) scores.

• Mentor junior sales consultants on effective closing techniques, product knowledge, and lead management strategies.

• Execute field marketing activities, corporate sales presentations, and local events to expand the customer base and increase brand visibility.

• Analyze local market trends and competitor activities to provide actionable feedback to the Sales Manager for strategic planning.

Requirements

• Valid Indian four-wheeler driving license is mandatory.

• Minimum 5 years of core experience in automotive retail sales.

• Proficiency in the local regional language and professional English communication.

• Hands-on experience with CRM software and Dealer Management Systems (DMS) like Autoline or Rev9.

• Proven track record of achieving monthly sales targets and high CSI scores.

• Strong understanding of automotive finance, insurance, and RTO regulations.

Preferred

• Experience working with premium or luxury automotive OEM brands.

• Existing network of corporate clients and high-net-worth individuals (HNIs).

• Prior experience in handling exchange/pre-owned car evaluations.

• Certification in professional selling skills or luxury retail management.

Skills

Technical

DMS & CRM Proficiency, Automotive Technical Knowledge, Market Analysis, Financial Calculation Skills, MS Office (Excel & PowerPoint)

Soft Skills

Advanced Negotiation, Relationship Building, Customer Empathy, Conflict Resolution, Public Speaking

Qualifications

Education: Graduate in any stream (MBA in Marketing or Sales preferred)

Experience: 5 to 8 years in Automotive Sales

Certifications: OEM Sales Certification, Valid Driving License, IRDA Certification (Optional)

Work Environment

On-site showroom operations involving a standard 6-day work week. Includes frequent local travel for home test drives, corporate visits, and promotional events.

Growth Opportunities

High-performing Senior Sales Executives are eligible for promotion to Team Leader or Assistant Sales Manager roles within 18-24 months, with opportunities to move into corporate sales or regional training roles.