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₹13K - ₹20K/mo
2 positions
Acts as the primary interface between the customer and the service workshop, ensuring a seamless vehicle maintenance experience. This role focuses on diagnosing customer needs, providing accurate estimates, and maintaining high standards of service delivery to build long-term brand loyalty.
Vehicle Diagnostics, DMS Operations, Cost Estimation, MS Office Suite, Inventory Management
Active Listening, Conflict Resolution, Persuasion, Time Management, Empathy
Education: Diploma or B.E./B.Tech in Automobile or Mechanical Engineering; ITI (Motor Mechanic Vehicle) also considered.
Experience: 1 to 3 years of experience in an automotive service or workshop environment.
Certifications: OEM Service Advisor Certification, Customer Service Excellence Certification
On-site at an authorized service center with a professional, customer-centric culture. The role involves 6 days of work per week with a focus on team collaboration and safety.
We offer a structured career ladder leading to Senior Service Advisor, Floor Supervisor, and Workshop Manager roles, complemented by regular OEM-led technical and soft-skill training programs.
Keshvin wheels private limited
Vijayawada, Andhra Pradesh, India
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