Sales Executive

This role focuses on driving vehicle sales by managing the complete customer journey from initial inquiry to final delivery. It involves building strong customer relationships, conducting professional product demonstrations, and achieving monthly retail targets within a high-energy dealership environment.

Key Responsibilities

• Manage showroom walk-ins and digital leads to provide comprehensive product presentations and feature explanations.
• Conduct professional test drives for prospective customers while adhering to safety protocols and OEM standards.
• Generate proactive leads through field activities, corporate visits, and referral networks to build a robust sales pipeline.
• Maintain meticulous records of all customer interactions and lead statuses in the Dealer Management System (DMS).
• Coordinate with the Finance and Insurance (F&I) department to facilitate loan approvals and insurance documentation for customers.
• Execute the vehicle delivery process ensuring a premium 'Star Delivery' experience for every customer.
• Follow up regularly with lost or cold leads to maintain brand recall and drive future conversions.
• Collaborate with the exchange department to evaluate pre-owned vehicles and provide competitive trade-in offers.

Requirements

• 1-3 years of proven experience in automotive sales or high-value retail sectors.
• Valid permanent four-wheeler and two-wheeler driving license.
• Fluency in the local language and functional proficiency in English.
• Strong negotiation skills with a target-oriented mindset.
• Availability to work a standard 6-day week, including weekends.
• Excellent personal grooming and professional etiquette.

Preferred

• Previous experience working with an authorized OEM dealership.
• Basic understanding of automobile mechanicals and technical specifications.
• Knowledge of local territory and demographic preferences.

Skills

Technical

CRM/DMS Software Operation, Sales Funnel Management, Product Comparison Analysis, Basic MS Office

Soft Skills

Persuasive Communication, Active Listening, Conflict Resolution, Time Management

Qualifications

Education: Any Graduate or Diploma holder in any stream.

Experience: 1 to 3 years in a sales-centric role.

Certifications: OEM Sales Process Certification (preferred), IRDA Certification (added advantage)

Work Environment

On-site showroom role with 30-40% field travel for customer visits and test drives. Standard 6-day working week with shift timings usually between 9:30 AM and 7:00 PM.

Growth Opportunities

High-performing executives are eligible for promotion to Senior Sales Consultant or Team Leader roles within 2-3 years. The company provides regular OEM-led training and certification programs to enhance career progression.