Sales Executive

Job Summary

The Sales Executive is responsible for generating leads, handling customer enquiries, presenting products, closing sales, and achieving assigned sales targets while maintaining excellent customer relationships.

Key Responsibilities

• Generate new leads through calls, walk-ins, referrals, online enquiries, and field activities.

• Understand customer requirements and recommend suitable products.

• Explain product features, benefits, pricing, offers, and finance options.

• Conduct product demonstrations and presentations.

• Prepare quotations and follow up with prospective customers.

• Negotiate with customers and convert enquiries into sales.

• Achieve monthly and annual sales targets.

• Maintain regular follow-up with existing and potential customers.

• Coordinate with finance, insurance, operations, and delivery teams.

• Maintain accurate customer and sales records in CRM/DMS.

• Handle customer queries and resolve concerns professionally.

• Participate in promotional activities and sales campaigns.

• Monitor competitor activities and provide market feedback.

• Maintain good customer relationships to generate repeat and referral business.

Qualifications

• Graduate degree or equivalent qualification preferred.

• Sales experience is preferred; freshers with good communication skills may be considered.

• Automotive sales experience is an advantage for dealership roles.

Required Skills

• Excellent communication and interpersonal skills.

• Good negotiation and convincing skills.

• Customer-focused attitude.

• Strong follow-up and lead-conversion skills.

• Target-oriented and self-motivated.

• Basic computer and CRM/DMS knowledge.

• Good presentation skills.

• Ability to work independently and as part of a team.