Sales Consultant

This role is designed for high-energy individuals passionate about driving customer satisfaction and achieving sales targets within a dealership environment. You will be responsible for managing the end-to-end customer journey, from initial inquiry to vehicle delivery, while upholding the premium standards of our brand.

Key Responsibilities

• Engage with walk-in customers and digital leads to understand their vehicle requirements and budget.
• Conduct professional vehicle demonstrations and test drives to highlight key features and benefits.
• Manage the complete sales pipeline in the dealership CRM, ensuring timely follow-ups and lead conversions.
• Assist customers with financial documentation, insurance options, and vehicle registration processes.
• Ensure high levels of customer satisfaction throughout the sales cycle to drive referrals and repeat business.
• Collaborate with the finance and accessories team to maximize the value of each transaction.
• Maintain up-to-date knowledge of product specifications, competitor offerings, and current promotional schemes.

Requirements

• Graduate degree in any stream from a recognized university.
• Proven experience in automotive sales or a retail-driven customer-facing role.
• Valid two-wheeler or four-wheeler driving license as per regional requirements.
• Strong proficiency in local language, Hindi, and English.
• Ability to work in a 6-day work week environment, including weekends and public holidays.
• Basic proficiency in MS Office and digital lead management tools.

Preferred

• Prior experience working with a recognized OEM dealership.
• Familiarity with DMS (Dealer Management Systems) software.
• Established track record of achieving monthly sales targets.

Skills

Technical

CRM Software usage, Vehicle product knowledge, Financial documentation handling, Sales lead management, Test drive protocols

Soft Skills

Excellent communication and interpersonal skills, Persuasion and negotiation, Customer service orientation, Time management, Adaptability

Qualifications

Education: Graduate (Any Stream)

Experience: 2-5 years of relevant experience in retail or automotive sales

Certifications: OEM Sales Certification (preferred), Valid Driving License

Work Environment

On-site at the dealership showroom; requires a professional appearance and the ability to interact with diverse customer segments in a fast-paced environment.

Growth Opportunities

We offer clear career progression paths into Senior Sales Consultant, Team Leader, and Sales Manager roles. High performers are eligible for internal promotion opportunities across our pan-India dealership network.