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₹22K - ₹26K/mo
5 positions
Job Purpose: To manage the renewal and rollover of motor insurance policies by ensuring timely follow-up with customers, providing best insurance solutions, and maintaining strong relationships with customer retention and revenue targets. Key Responsibilities: Contact customers for renewal of expiring motor insurance policies. Educate customers on insurance options, premium differences, and benefits. Coordinate with multiple insurance companies to get competitive quotes. Process policy renewals, rollovers, endorsements, and cancellations. Maintain records of policies renewed, rollover conversions, and follow-ups. Achieve monthly/quarterly renewal and rollover targets. Ensure high customer satisfaction by handling queries and claim-related escalations. Build strong relations with insurance partners for smooth operations. Cross-sell add-on covers and related financial products. Qualifications & Skills: Graduate (preferred) with IRDA certification (if required). Minimum 1–2 years’ experience in motor/general insurance (automobile dealership preferred). Good communication and convincing skills. Strong negotiation & customer service orientation. Basic computer knowledge (MS Office, DMS, insurance portals).
Thane West
Mumbai, Maharashtra, India
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